Confidentiality & Security

Privacy and Security

DISCLOSURE AND PRIVACY POLICY ON THE PROTECTION OF PERSONAL DATA

Dear visitors, customers and members,

Reis Jewellery places a high value on the privacy of its visitors, clients, and members as well as the rights that come with it.

For this reason, we present the following explanations to the attention of our visitors, customers, members and third parties in order to  fulfill our practices regarding the processing of your personal data and to fulfill the disclosure obligation arising from Article 10 of the Law No. 6698 on the Protection of Personal Data (“Law No. 6698”).

Within the constraints of potential changes to the law at any time, Reis Jewellery reserves the right to update this Explanatory Text on the Protection of Personal Data.

In this contract:

- Reis Jewellery and Jewellery Trade Inc. ("Reis Jewellery") stores ("Stores") and/or shopping at the Stores,

-Using the website reisjewellery.com or the Reis Jewellery app, which you will download to your mobile device, you can visit the site, shop there, or register to become a member of the site (a "Site Member"),

-Using our order line (whatsapp, instagram, etc.) to shop ,

- Your consent to receive campaign notifications that are both general and/or customized via commercial communication channels,

In this case, there is our cookie policy, which contains details about how your personal data will be used, the express consent statements you will provide if you want to give explicit consent, and details about the cookies used when you visit our website or mobile application.

Depending on the nature of the information and transaction, appropriate technical and administrative measures have been taken by our Company or the relevant institution within the constraints of available technology and financial considerations to ensure the security of the information and transactions provided by you and obtained from the parties.

Clarification Text

What is the legal basis for Reis Jewellery to collect personal data?

There are provisions relating to the processing or protection of personal data in Law on Protection of Personal Data No. 6698, Law No. 6563 on Regulation of Electronic Commerce, Law No. 6502 on Protection of Consumers, Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and Regulation on Commercial Communication and Commercial Electronic Messages. On the other hand, the Turkish Penal Code No. 5237 stipulates some penalties for the handling and confidentiality of personal data.

In order to fulfill our obligations arising from the contracts we will establish with you within the framework of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and to provide the best service, Reis Jewellery needs to process the personal data of our visitors, customers, and members.

Which of your personal data are processed?

In order to protect you, Reis Jewellery, its employees, and other third parties from any illegal acts, crimes, or behaviors that may occur in the Stores, as well as to comply with our legal obligations, we process the security camera footage from your home or business.

- Your location and store visit information,

- Your credentials (name, surname)

- Your address,

- Your contact information (phone number, e-mail address)

- Shopping Information (shopping date, time, amount, shopping content, payment method (credit card, cash) and payment details),

- Your credit card information if you shop via your credit card,

- Your Republic of Turkey ID number, tax number, individual company information if you want it to be included in the invoice

- Your marketing-based information (date of birth, gender information, Site usage, shopping habits, address, demographic member/user/customer information, shopping habits-preferences for all kinds of products and services, campaigns used, surveys etc. and their contents, invoices) content, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile / home / work phone / fax numbers, e-mail addresses, approaches-actions to electronic commercial and other communications, cookies ( cookie, web browser beacons-information, IP, beacon, wired-wireless network connection information, etc.), advertising identifier information, location data if location sharing is allowed via Mobile Application)

For Which Purposes Are Your Personal Data Processed?

We will be able to better serve you, offer more responsive service, and enhance our websites if you share your information with us. The information you give us or that we automatically gather from you, such as but not restricted to the following data;

- To provide personalized services to our Visitors, Customers and Members and to increase user satisfaction by improving the user experience,

- To interact as much as possible with our visitors, buyers, and members in order to inform them of our services and marketing initiatives.

- To keep an eye on the website and mobile applications for Reis Jewellery's technical aspects and make sure they function properly.

- To use it for advertising and sales purposes so that our visitors, customers and members can continue to benefit from the Reis Jewellery website and mobile applications free of charge,

- To send you our publishings,

- To send you newsletters or notifications via e-mail,

- To answer your questions and provide an efficient customer service,

- To inform you in regards to our new services,

- To direct marketing by Reis Jewellery website and mobile applications or by the people with whom it is in cooperation,

- To use it in various statistical evaluations, database creation and market research without disclosing the identity of our Visitors, Customers and Members,

-To Identify system-related problems and promptly resolving any problems that may arise within the Reis Jewellery website or mobile applications,

- To develop and improve our services, to increase the variety of content and products by analyzing the experience of our visitors, customers and members,

- To communicate with you regarding our services in this context (instant message, e-mail, other online and offline message/push notifications), to offer you options in line with your preferences and tastes, to provide you with technical support in case you encounter technical infrastructure problems, if deemed necessary, to share with you the current developments and product recommendations regarding the products you follow,

- To take technical and legal measures regarding our products and services (e.g., to prevent illegal content sharing)

- If you are using the services we offer on your mobile device or mobile application, you may be asked to share your geographic location information.
 Therefore, in cases where we cooperate with our own digital platforms or third parties, to personalize your location information on these platforms and to provide you with content or related advertisements and services according to the region or country you are in, in cases where you share your geolocation information, to respond quickly to your needs. and produce solutions,

- It is used for advertising sales purposes so that our visitors, customers and members can continue to benefit from Reis Jewellery websites and mobile applications free of charge.

What are our cause of actions with respect to collecting your personal data?

As Reis Jewellery, your personal data; With the security cameras in our stores, through the devices in our stores, recording the information you verbally declare to sales consultants in our stores by these persons, recording the information you share on our systems regarding your shopping or membership transactions through the Stores, Site, telephone order line or Mobile Application, recording in our systems the data consisting of/obtained from the use of your qualified internet and communication devices and/or mobile applications in various environments and places, all kinds of shopping, collection, delivery, transaction, survey filling, registration and behavioral transactions on the Store, Site, Telephone Order Line and Mobile Application. With automatic or non-automatic methods, by recording the information you have provided during communication with you on our systems, or by giving written personalized/commercial communication permission in the Stores. we are placarding.

As Reis Jewellery, your personal information; Regarding the membership and sales processes on the Site, Stores, Telephone Order Line and Mobile Application, the legal reasons "data processing is required for the establishment and performance of the contract", "fulfillment of legal obligations" and "data processing is mandatory for the legitimate interests of the data controller; the legal reason for "fulfillment of the legal obligation" regarding our custody obligations arising from the legislation; the legal grounds of "data processing is mandatory for the legitimate interests of the data controller" and "data processing and transfer is mandatory for the establishment, exercise or protection of rights" regarding recording with security cameras in stores; Regarding personalized/commercial communication, we collect your explicit consent based on legal reasons.

Are your personal data shared?

Your collected personal data, which is only used for the aforementioned purposes as well as those resulting from Law 6698 and other legal regulations;

- Information technologies, marketing activities, or consultancy that requires expertise, etc. Reis Jewellery's business partners and service providers in Turkey and/or abroad (call center, personal data collection service via devices, marketing consultancy, database, electronic message tool service) for purposes such as receiving product and service support in personal data collection processes. providers, consulting companies, etc.) or abroad due to the servers of our domestic business partners abroad,

- With our business partners from whom we receive courier and cargo services in order to send you your shopping and all kinds of product requests through our Site, Mobile Application and Order line,

- To these institutions, organizations and authorities with the information requested from us in order to fulfill our other obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as lawsuit and reply rights,

- If you pay with a credit card, the relevant bank, electronic payment institution, etc. may receive your credit card information without Reis Jewellery keeping a record of it. We give it to outside parties who deliver the service.

Technical and legal precautions are taken as needed to prevent rights violations during the transfer of data to third parties. Nevertheless, Reis Jewellery is not responsible for the breaches that may occur in the risky field within the third party's responsibility and due to the data protection policies of the third party receiving the personal data.

What are your rights arising from the Personal Data Protection Law?

According to the type of request, Reis Jewellery will respond to requests from personal data owners regarding their rights as soon as possible and no later than 30 days after receiving them using the methods described below.

Data owners, within the scope of Law No. 6698, by applying to the data controller;

- Learning whether personal data is processed or not,

- Inquiring about personal data processing if it has occurred,

To determine the reason for processing personal data and whether it is being used in line with that reason,

- Being aware of the local and international third parties to whom personal data is transferred,

- Requesting the correction of personal data that has been processed improperly or insufficiently, 

- Despite having been processed in accordance with the Law on the Protection of Personal Data and other pertinent legislation, and notwithstanding the provisions of other laws regarding the deletion, destruction, or anonymization of personal data, in the event that the reasons for its processing are no longer valid, the data controller upon request deletes, destroys, or anonymizes the data. To request the deletion or destruction of personal data within the framework of these conditions,

- Requesting notification from third parties to whom personal data has been transferred of the transactions made in accordance with subparagraphs (e) and (f)

- Disputing the emergence of a result against the individual himself after data processing, particularly when using automatic systems,

- It has the right to request compensation if improper processing of personal data results in damage to the data.

As Reis Jewellery, we can stop using the cookies we use on our website, change their types or functions, or add new cookies to our website. Therefore, we reserve the right to change the provisions of this text at any time. Once it is posted on our website, the text pertaining to the updated statement and privacy policy will take effect.

As the Data Controller, you can forward your applications to Reis Jewellery through the following communication channels (We would like to remind you that in cases where the relevant request must be made in a certain procedure as per the law, the said procedure must be followed.)

Address: 188A King's Road, London, SW3 5XP, United Kingdom

Telephone: +44 7487 440362

E-mail: info@reisjewellery.com

Cookie Policy

Reis Jewellery processes customer data in accordance with their consent and statutory requirements using the www.reisjewellery.com website, the reis jewelry mobile application, telephone order lines, and physical stores.

As Reis Jewellery; Different types of cookies are used in the Mobile Application and the Site to carry out statistical analyses on the usage of the Mobile Application and the Site, to create targeted advertisements and promotions, and to give you a satisfying user experience.

It is a small text and number file called a cookie that is stored on the user's computer's hard drive or internet browser and enables the device to be identified.

Cookies, log files, empty gif files, and/or information it gathers from third parties are all used by www.reisjewellery.com to compile a list of your preferences.

Session cookies and persistent cookies are the two types of cookies we use on all of our websites. Session cookies are transient cookies that are only active while your browser is open. Persistent cookies remain on your hard drive until you delete them or they expire (how long the cookies stay on your device will depend on the "lifetime" of the cookies).

Cookies are used by www.reisjewellery.com to remember the choices you make and to customize how you use the website or mobile application. This usage includes cookies that remember and recognize you on subsequent visits to the website/mobile application, as well as cookies that save your password and keep your website/mobile application session open at all times, saving you the hassle of having to enter your password more than once per visit.

It is used to determine how you use the website/mobile application, including where you connect to the www.reisjewellery.com website, what content you view on the website/mobile application, and how you use the website/mobile application, such as the duration of your visit.

Cookies from the website www.reisjewellery.com may also use "advertising technology" to deliver advertisements the website thinks you might find interesting when you visit search engines, websites, mobile applications, and/or websites where the website advertises. In order to deliver you customized advertisements, advertising technology makes use of data about your prior visits to the website/mobile application and websites/mobile applications where the website advertises. A special third-party cookie may be inserted into your browser during the serving of these ads so that the website can identify you. Reis Jewelry also uses Google Analytics, which is a  web analytics service provided by Google Inc. In order to analyze user behavior and provide statistical data/reports, Google Analytics uses cookies on websites, mobile applications, and/or mobile sites. 
For more information about the use of Google Analytics (including opt-out options), you can visit: http://www.google.com/intl/tr/policies/privacy/#infocollect

In the mobile application, the SDK (Software Development Kit) of the relevant application is utilized rather than cookies.

You can use the possibility of allowing and rejecting cookies using the following methods:
 

In addition to the aforementioned options, you can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/, or use the "Privacy Badger" application (https://www.eff.org/en/privacybadger) to learn more about cookies and manage them. You can still use the website, mobile application, and mobile site if you reject persistent cookies or session cookies, but you might not be able to use all of their features or might only have limited access to them.

Information about the cookies in Reis Jewellery is given in the tables below:

3) Express Consent and Commercial Communication Permission Statements

According to the clarification text above, you can give written, signed consent in our stores, on the Site, and/or in the digital environment if there is a Mobile Application in situations where your express consent is required for the processing of your personal data and/or your commercial communication permission is required to carry out commercial communication activities against you.

In particular: After the aforementioned lighting text has been read to you in print on a website, a mobile application, a terminal or cashier screen, on a store employee's tablet or phone, or on a link sent to your phone, you may choose to have it read aloud if you think it is appropriate. Your relevant express consent / commercial communication permission process will be finished when you carry out the transactions that our store staff will inform you of (from the screen and/or your mobile phone, depending on the procedure and your preference).

Explicit consent/commercial communication consent statement for Personalized/Commercial communication

I have also been informed/know that I can stop the relevant commercial electronic communication by performing the action (rejection) specified in the electronic messages you send, whenever I want and without giving any reason, and in cases where personal data is processed based on my explicit consent, I can always withdraw my explicit consent and stop the personal data processing processes based on explicit consent. 

I GIVE PERMISSION AND CONSENT to processing of my personal data regarding personalized/commercial communication as explained in the clarification text above, transferring it to the third parties specified in the clarification text and with which Reis Jewelry has a contractual relationship via SMS/short message, instant notification, automatic call, computer, phone, e-mail / mail, mobile app and web, push, bluetooth, beacon, all kinds of to sending of commercial electronic messages via private-public networks and other electronic communication tools.